Catering Assistant - Bishop Auckland, United Kingdom - Mitie
Description
Job Overview
Provide support in the preparation, cooking and serving of food and beverages plus related catering duties.
Serving up a great customer experience is at the heart of what we do and key to the success of our operations.
Main Duties**- Prepare the dining and service areas which may include moving and setting up furniture, setting trolleys and the cleaning and dismantling of these as required.
- Participate in service and food production with a regard for the high standards of health and safety, hygiene and cleanliness.
- Serving food to correct portion control outlined in agreed standards.
- Wash dishes, cutlery, tumblers, jugs, serving utensils, containers, tables and all other catering equipment in the dining and service areas; launder kitchen towels as necessary.
- Clean on a daily basis all catering areas to agreed standards.
- Undergo on and off the job training sessions as required by line management.
- Inform local management teams of any defects in equipment and/or premises not meeting Health & Safety and/or Food Hygiene Regulations Standards.
- Provide cover to another customer site within a reasonable geographical distance and with reasonable notice due to business requirements.
- Undertake any other duties that may be required for the effective operation of the Catering establishment; including cash collection and banking.
- Assist in the maintenance of all records, systems and procedures to ensure control of stocks and conformity with financial regulations and procedures.
- Undertake key holding responsibilities for a site with the flexibility to work at a number of different outlets onsite as required by Mitie management.
- Provide outstanding customer service through regular communication with customers, managers and other team members.
- Operate, utilise and manage relevant catering IT systems as appropriate.
What we are looking for
- Previous catering experience within a similar environment would be desirable.
- Basic Food Hygiene and basic Health and Safety certificates are advantageous but not essential as full development and training will be provided.
- Appropriate level of numeracy/literacy/communication skills to perform role duties.
- Passionate about delivering great customer service.
- Ability to work well in a team and on their own initiative.
- Ability to adapt to change and take on different tasks as and when required.
- High standards and an eye for detail.
- Hard working, energetic and confident.
- Excellent organisational skills.
- Great time management.
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