Customer Service Advisor - Leicester, United Kingdom - ER Recruitment

ER Recruitment
ER Recruitment
Verified Company
Leicester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor

Leicester, Hybrid

£22,000 + Bonus

  • Do you pride yourself on building great rapport and resolving customer enquiries and issues?
  • Are you passionate about going above and beyond to deliver a great service?
  • Do you want to join a recognised brand who provide fantastic training?

The Company:


We are working with an industry leading brand who are seeking a personable, customer focused individual to join their team.

This person will be responsible for communicating with the businesses customers dealing with queries and complaints in a timely and professional manner.


Role & Responsibilities of the Customer Service Advisor:

  • Resolving all queries and issues effectively and efficiently
  • Investigating issues and working towards positive outcomes
  • Working in a busy environment, prioritising tasks in order of importance.
  • Delivering great customer service at all times.
  • Inputting customer data into the business's internal CRM.
  • Working as a team player, supporting colleagues when required

About You as the Customer Service Advisor:

  • Excellent communication skills and ability to work closely with others
  • Able to deliver excellent customer service
  • Someone who is focused and pays attention to detail
  • A cando attitude
  • Good time management
  • IT proficient

Additional Benefits:


  • Monday to Friday role (+ occasional Saturdays)
  • Free onsite parking
  • 25 days plus bank holidays
  • Great Bonuses
We look forward to helping you in your career, so please send a copy of your CV to us.

If you know of other people who are currently looking for a new career, please feel free to refer them to us.

We look forward to hearing from you.


Job Types:
Full-time, Permanent


Salary:
£22,000.00 per year


Benefits:


  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Reference ID:
ST37
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