Operations Coordinator - Edinburgh, Scotland

Job summary

We are now looking to expand our dynamic team and are seeking a highly skilled Operations Coordinator to play a key role in supporting our continued success.

Responsibilities

• Oversee and coordinate day-to-day operations of the business, ensuring efficiency and smooth service delivery.
• Liaise with engineers, customers, and suppliers to schedule appointments, manage workload, and allocate resources.
• Manage and update systems to track service requests, jobs, and job statuses.
• Monitor operational performance and proactively identify areas for improvement.
• Handle customer inquiries and complaints, ensuring issues are resolved promptly and professionally.
• Maintain strong relationships with clients and suppliers, ensuring continued high levels of satisfaction.
• Provide administrative support to senior management, including reporting, scheduling, and project coordination.
• Assist in the management of health and safety compliance, ensuring all work is carried out in line with company policies and industry regulations.
• Coordinate and track stock levels, ensuring timely ordering and inventory management.

Job description