Technical Claims Handler - Leeds, United Kingdom - Davies Group
Description
The claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation.Key Accountabilities
- To proactively manage a caseload of motor claims
- Maintain accurate data on relevant case management system
- Comply with set client SLA's
- Ensure quality service standards and productivity levels are maintained to a high standard
- Allocate new claims and set strategies
- Carry out supervisory tasks appropriate to level
- Assist with training and mentoring junior team members
- Undertake appropriate additional tasks provided by the Team Leader
- Attend Client review meetings and assist with client project work where applicable
- Build and maintain excellent relationships with Clients
Working Hours
35 hours per week Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch. Location for this role can be Keoghs Bolton, Liverpool or Leeds Offices
Essential Skills and Attributes
- Minimum 5 years claims handling experience
- Excellent attention to detail
- Strong communication and negotiation skills
- Strong organisational skills
- Supervisory experience is desirable
- The ability to manage own volume workload via task management
- The ability to work as a team and independently
- Strong Client relationship skills
INDHP
Salary:
£25,000.00-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Experience:
Claims Processing: 1 year (preferred)
Work Location:
Hybrid remote in Leeds
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