Facilities Management Assistant - Leeds, United Kingdom - UPP Ltd

UPP Ltd
UPP Ltd
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

UPP Residential Services primarily delivers a full range of Facilities Management (FM) and Asset Management services to the university sector.

At each of the universities we partner with we supply a local team, which successfully manages, and delivers the agreed services.

The team provides the day-to-day face of the partnership, providing a high level of customer service plus effective and efficient facilities management, ensuring every aspect is delivered to high standards and supporting the student experience.


Here at UPP we currently have an exciting opportunity for a Facilities Management Assistant to join our Headingley team in Leeds.

This is a permanent, part
- time position working 20 hours per week from 3pm to 7pm Monday to Friday. The salary is £11,157.48 per annum.


The Facilities Management Assistant supports the team in providing an excellent customer service and secure environment for residents to live and to study.

You will be responsible for operating the Reception Desk and monitoring reactive and planned maintenance on the computerised system.


Role responsibilities include:

  • Provide an excellent and comprehensive reception service to the students and office team; keeping records of all visitors, contractors and issue keys when required
  • Assist managers in the coordination of all onsite activities and day to day administration
  • Operate a computer based property management database monitoring all reactive work and planned maintenance in accordance with the Service Level Agreements (SLA) and complete all necessary reports as required
  • Carry out regular walks around the residence and grounds, reporting any security/safety issues
  • Monitor and control health, safety and maintenance standards within residence and grounds
  • Control, monitor and supervise out of hours access to the residence, ensuring compliance with fire, health and safety procedures and any other relevant residence instructions
  • Respond effectively to fire alarm activations and liaise with the emergency services
  • Undertake training as required, and act as the appointed First Aider, if required
  • Liaise, as necessary, with other UPP staff, university clients, subcontractors and conference delegates
  • Monitor the conduct of students, encouraging reasonable and fair behaviour and liaise, if required, confidentially with student support services, chaplaincy and other agencies, in relation to student welfare following the company's policy for pastoral welfare


We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.


We are looking for you to have worked in a similar role and environment and have great communication, organisation and administrative skills, along with an attention to detail and the passion to do a great job.


You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends.


In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

We also give two paid volunteering days each year to support a charity of your choice.


Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity.


Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.


We are an inclusive, flexible and supportive employer who is committed to investing in our people through training and development; and we are proud this is recognised through our Investors in People Gold award.

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