Customer Service Executive - Manchester, United Kingdom - Jobwise Ltd

Jobwise Ltd

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

AttentiveMotivatedService drivenDoes this sound like you?

If so, I have the perfect job for you Calling all customer service executives to work for a credible and nationwide known company based in Hale.

This company are looking for the perfect individual to add to their empowering team of people. With a salary ofGBP21k this is a perfect opportunity to excel in a career.
What will you be doing as a Customer Service Executive?

Working as the first point of contact for key clients calling into the business
Taking responsibility for daytoday service requests
Allocating operative to complete work needed, ensuring equipment and Vehicles are also allocated
Preparing Health and Safety packs for work completed, ensuring that all records are maintained on the internal job management platform
Supporting the wider helpdesk team in responding to all general customer sales and service enquiries
Ensuring the highest standard of customer service is maintained
Providing support to fieldbased operatives, taking ownership of requests
Providing general assistance to contract managers and operations director
Managing time effectively to make sure that inboxes are cleared as quickly as possible

We would LOVE to hear from you if you have the following skills and experience:

Ideally a proven track record working in a customer service role
Excellent Customer Service skills
Strong PC skills, proficient typing, and data entry skills essential
Excellent attention to detail
Excellent communication and interpersonal skills
The ability to manage pressure and conflicting demands and prioritise tasks and workload

What will you get in return for your work as a Customer Service Executive?

Full time role Monday to Friday either 9AM 5.30PM or 8AM 4.30PM
Permanent role
Salary up to GBP21,000 dependant on experience
33 days leave per annum inclusive of bank holidays
Full Training and Induction period
Free Parking onsite
Contributory pension

This would be suitable for a customer service executive, customer service co-ordinator, customer service advisor, if you have worked on any help desks, customer service assistant.

If this sounds like a role you will LOVE, please send your CV

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