Assistant, Administrative HR 15 Hours a - London, United Kingdom - Functional Doctor
2 weeks ago
Description
Doctor's Surgery - Ealing W5Must live within 20min travel distance from Ealing Broadway.
Part-time - Contract
Monday - Friday - 3 hours/day - 15 hours per week.
Term time role, hence may suit working parent.
Flexible daily 3 hours - Flexibility between 9.30am and 2.30pm. Agreed at hiring.
Hybrid - 3 days in Clinic and 2 days Virtual role.
£18 per hour
Job details
Qualifications
Essential Experience & Skills:
- Administration 3 years minimum
- Able to demonstrate strong administrative skills.
- Strong proven IT administration skills ,navigating through various IT platforms to complete admin tasks.
- Excellent written English
- Excellent telephone manner
- Excellent attention to detail
Education:
- GCSE or equivalent
Full Job Description
A busy Medical Clinic in West London Ealing, is looking for an administrative assistant to work 3 hours a day for 5 days a week - with 2 days from home and 3 days from the clinic in Ealing Common.
This is an extremely busy job, and this assistant will be the sole person responsible for managing all admin duties.
Admin Duties:
- Navigating the management and diary software
- Typing dictated letters and creating treatment protocols from dictation.
- Maintaining patient confidentiality with reports and encryption.
- Telephone daily enquiries and responding to voice messages.
- Appointment bookings and management of diary.
- Maintain patient records.
- Manually sending patient documents, forms and reminders and filling diary.
- Managing Dropbox.
- GP referral letters.
- Downloading lab results from lab portals online.
- Using excel to trend biomarkers, to create graphs.
- Binding documents together using Adobe and sending encrypted.
- Ordering lab equipment and arranging couriers.
- Ordering lab kits direct to patients.
- Organising repeat and acute prescriptions, and sending medication using couriers.
Skills required:
- Minimum of 5 years of administrative experience.
- Fluency in Windows based software such as Excel, Word and Adobe.
- Creation of forms using our inhouse system.
- Escalating clinical queries to the appropriate doctor as necessary.
- Keeping patients informed with updates to clinic policies and pricing.
- Taking payments and light accounts: Using specialised medical and billing software and to do end of day accounts.
- Administrative experience essential.
- Requires excellent written skills.
- Excellent telephone manner
- Highly organised, methodical and efficient with an eye for detail.
- Diplomacy, gravitas and a calm sense of assurance, particularly under pressure.
- Experience in medical administrative work preferred but not essential.
- Pay: £18 per hour on selfemployed contract.
- Allocated annual leave to shadow doctor's leave, usually school holidays. To be discussed depending on duties covered, experience and availability.
Benefits:
- Flexitime
- Work from home
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location:
Hybrid remote in Ealing
Job Types:
Part-time, Freelance
Job Type:
Part-time
Part-time hours: 15 per week
Salary:
£18.00 per hour
Benefits:
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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