Payroll Administrator - Newcastle upon Tyne, United Kingdom - Kingsnorth Associates

Description

The role
As a member of Payroll team, undertaking a range of administrative duties across the function without supervision. To be an expert in one or more services and train, guide and support others with tasks as required.


What will I be doing?

• Ensure compliance with organisation policies, procedures and work instructions
• To take ownership of problems and be proactive when dealing with all issues.
• Delivers payroll administrative services to a high standard managing and completing tasks, using own initiative.
• Resolves queries using judgement based on analysis of information and knowledge and experience of processes and services.
• To escalate to the relevant Senior Employee Services Administrator or if needed initiate escalation procedures.
• Liaison with third parties if required.
• Proactively investigate ways to reduce common issues.
• Responsible for update and maintenance of accurate internal work instructions and processes.

What do I need?

• Proven track record in helping to identify best practice and delivering improved organisational efficiency.
• Strong interpersonal and communication skills.
• Attention to detail.
• Excellent interpersonal and organisational skills
• An ability to work under time constraints
• Proficient in Microsoft Word, Excel, Access and PowerPoint
• Ability to prioritise & deliver accurate results to tight deadlines
• An ability to work under pressure
• To exceed the expectations of internal and external stakeholders
• Proven ability to work in team environment whilst working on own allocated work
• Provide accurate information to all stakeholders

Experience and Qualifications:

• Good general education e.g. GCSE (or equivalent)
• Communicate effectively in English
• Experience working in a customer service or administration role
• Proficient in Microsoft Word, Excel, Access and PowerPoint

Salary:
£20,000.00-£26,000.00 per year


Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location:
One location