Administrator - Frome, United Kingdom - Direct Accident Management Ltd

Direct Accident Management Ltd

Verified Company

Frome, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fleet Administrator

Location:
Frome, BA11 4RL

Salary:
£21,673.60 per annum

Contract Type:
Permanent

Position Type:
Full Time

Hours: 40 hours per week, 08:00-17:00 Monday to Friday.

Weekends on a rota - paid at time and a half, Saturday 08:00-17:00, Sunday 09:00-16:00 (on-call)

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party.

In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are currently recruiting for a
Fleet Administrator to join us in Frome, Bristol.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

Fleet Administrator will be responsible for operational efficiencies of our fleet depot and customer satisfaction.

You will be arranging the delivery and collection of hire vehicles to our clients, ensuring we have all the relevant documentation, all data is correct, collecting all the documents which the driver needs to get signed by the client.

If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.

Responsibilities to include:

Ensuring all customer paperwork is completed to a high standard
Dealing with new hires and ensuring they are dealt with in an efficient manner in line with business KPI's
Ensuring all vehicles are collected and delivered via communication with clients
Fulfilling hire requirements for each client using available resources
Ensuring that the clients are supplied with the appropriate vehicle class
Liaising with clients to ensure expectations are managed and wherever possible exceeded
Providing phone support for drivers whilst they are on the road
Interaction with Driver Controllers at Regional Depots to ensure movements are completed on time
Responding to vehicle breakdowns
Route selection and job coordination
Ensuring adequate driver cover for workload
Assisting with the legal team and arranging drivers for legal duties
Assisting the Asset Managers with vehicle movements and vehicle booking in request

About You:

You must have great attention to detail, and always strive to deliver everything to a high standard
You're a team player with excellent time keeping skills, professional and reliable
You have strong communication skills, including excellent customer service abilities and are always friendly and approachable
40 Hours per week, Monday to Friday 08:0017:00, with overtime every third weekend on a rota (08:0017:00 Saturday and on call 09:0016:00 Sunday).
The ability to speak Portuguese would be considered an advantage

What we offer in return:

We offer a clean professional office working environment in Frome. A competitive salary including 22 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. The opportunity to develop a rewarding and successful career.

Job Types:
Full-time, Permanent

Salary:
£21,673.60 per year

Benefits: