Senior Clerk - Birmingham, United Kingdom - Sandwell and West Birmingham NHS Trust

Tom O´Connor

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An opportunity has arisen for two Band 3 Senior Clerks to join our team within the Risk, Governance and Education Team atSandwell and West Birmingham NHS Trust, based at City Hospital.

This role requires a proactive individuals capable of taking responsibility and supporting the team with a focus on Maternity Governance and CNST


The successful applicants will be expected to display a range of organisational and communication skills, have the ability to work under pressure, prioritize workload and to deal with confidential and sensitive issues in a professional manner.


They must be capable of liaising professionally with patients, and with colleagues at all levels, including Senior Medical and Midwifery teams from across the Trust.


Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff.

Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.


We have three newly emerging strategic objectives:

  • Our People - to cultivate and sustain happy, productive and engaged staff
  • Our Patients - to be good or outstanding in everything we do
  • Our Population - to work seamlessly with our partners to improve lives
  • Deal with routine correspondence, using own initiative and within the scope of the post. Producing typed routine and nonroutine letters reports, agendas and minutes to a high standard as requested by managers and clinicians.
  • Undertake data input as required on appropriate information systems.
  • Type clinical correspondence as required and requested by Managers and Clinicians.
  • Respond to and take telephone enquiries, communicating accurate messages, when appropriate. Queries should be passed to the appropriate staff members in a timely fashion.
  • Support in planning meetings / events, venues and clinic room bookings required for patients, staff and visitors.
  • Develop good communications with staff at all levels ensuring information requests and correspondence are dealt with efficiently and effectively.
  • To be responsible for the preparation of draft agenda's, taking minutes / action notes, and provide other high standard service support for meetings as required i.e., MDT and team meetings.
  • To maintain a paper and electronic information/filing and retrieval system (archiving) for the Team as appropriate.

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