Customer Experience Executive - Nottingham, United Kingdom - Euro London

Tom O´Connor

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Tom O´Connor

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Description
Customer Services Executive - fluent French -up to £30K - Nottingham based

We have an exciting new opportunity to start asap within an established and highly successful organisation based near Nottingham city centre.

You will be a highly fluent French speaker along with English and have proven skills in Customer Services within a B2B environment.

Some of your key duties will include the following:

  • Play an active part in the Customer Service team in order to achieve service targets
  • Promote up selling by identifying and pursuing opportunities for cross selling of new products to existing customers
  • Support fieldbased account managers and distributors to fulfil their required roles and responsibilities
  • Develop technical capability within the sales team, to be able to support the new products & services launched from time to time by the business
  • Generate sales leads and opportunities by identifying and pursuing opportunities for cross selling of new products to existing customers
  • Maintain & Develop relationships with key customers.
  • Experience in a fastpaced environment
  • Good listening and communication skills with a confident and friendly telephone manner
  • Strong organisation skills
  • Ability to effectively and efficiently manage and priorities own workload.
  • An interest in technology
  • Good PC skills in a range of MS Office packages / CRM Management
  • A team player with a friendly inclusive approach
It is essential to speak and write a high level of French and English for this role.

This is an office based role, 5 days a week, there is access via public transport from Nottingham city centre and also car parking facilities.

Please note that we can only consider applicants who already hold a full UK work permit.

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