New Homes Customer Care Coordinator - Hertfordshire, United Kingdom - Uxbridge Employment Agency

Uxbridge Employment Agency

Verified Company

Hertfordshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you experienced in managing issues and finding solutions for residents who have moved into their new home?

Or are you someone who has customer service experience and passionate about the property industry?

My smashing client who build some fantastic homes are now seeking a superstar to manage their customer service function. You will report directly into one of the directors who is a smashing person.

This role will require a driver as you will be visiting new builds.

Monday to Friday in the office 9-5pm and some great benefits including 25 days holiday, lap top and mobile phone.

Duties

Performing premove in snagging checks

- full training courses will be given

Liaison with resident's post move in. taking details of snagging issues and logging these onto CRM
Managing a team of sub contractors to complete repairs
Answering incoming calls and e mails from home owners
Contribute to the smooth running of the office

What you need to do now

For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.