Business Support Administrator - High Wycombe, United Kingdom - Ryemead Commercial Group Ltd

Description

Business Support Administrator
Ryemead Commercial Group is an award-winning service business based in Loudwater, High Wycombe.

We are rewarding, fast-paced and professional, and our goal is to become the leading Commercial Window Cleaning and Facilities Management provider in England.

A fantastic opportunity has arisen to join the company as our Full-Time Business Support Administrator.

• Previous experience within a busy multitasked business administration role covering office management, operations support, HR administration, sales support, and finance support
• Previous Retail/Trade Counter management experience would be beneficial, due to the launch of our new trade water sales.
• Confident, ambitious, selfstarter and commercially aware
• Ability to work independently and take full ownership of work
• Advanced IT skills required including Microsoft 365 and CRM software
• Excellent communication skills, both written and verbal
• Meticulous attention to detail
• Provide exceptional customer service
• The ability to multitask and work under pressure
• A team player who is happy to take on new tasks as required

An Overview of Duties:

• Entering sales enquiries in our CRM
• General sales administration tasks.
• Arranging site visits for team to survey work
• Follow up on all sales quotes, logging progress in CRM
• Data Entry and population of CRM with new clients, contacts, and sites
• Create new jobs and PPM contracts within our CRM software
• Book in and organise jobs via our CRM software including support for our engineers regarding any issues that may arise
• Populate preferred supplier list and ensure all subcontractors are compliant
• Finance administration tasks i.e sending invoices, payment reminders.
• HR administration tasks for the operations team i.e. ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
• Create company social media posts including staff updates and birthdays
• General office duties including answering the telephone, customer service and cover for staff holidays
• Any project work as required to support the senior management team
• Assist with managing trade water sales and administration

Hours:

40 hours a week / Monday - Friday


Benefits:

• Established, multiaward winning and growing company
• Established and exciting highgrowth business with big ambitions
• Permanent position with the opportunity to progress as company grows
• 28 days holiday allowance (including Bank Holidays)
• Immediate start
• Salary negotiable, based on experience
• Auto Enrolment Pension scheme
• Friendly working team with quarterly teambuilding and social events
• Discretionary company bonus scheme following 6months' service
• Enhanced holiday allowance after 3 years' service
• Birthday as holiday after 2 years' service.

Pay:
£25,000.00-£28,500.00 per year


Benefits:

• Company events
• Company pension
• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location:
In person


Reference ID:

BSA