Training Administrator - Cambridge, United Kingdom - Busy Bee Recruitment
Description
Hours:
Monday - Friday
Reward:
£11.79 an hour + holiday pay
Start:
ASAP
Reference number:
MW/Req/003304
To be suitable for this role you MUST have previous administration experience and be a confident using all MS packages.
Duties:
- Monitor and maintain replies to training invites and ensure prompt and appropriate action taken
- Complete booking and administration to ensure effective delivery of internal courses, which will include liaising with trainers, providing up to date delegate lists, scheduling classes and inviting delegates, adding all details to our training management system, ensuring training rooms are booked and ensuring zooms are arranged
- Ensure attendance sheets are completed ahead of the training courses
- Use the Training Management System to support all training activities
- Communicate with both trainers, supporting staff, delegates and line managers
- Working with internal teams, such as the reception team, as required
- Support the learning and development department with administrative tasks when required
- Data entry and data updates are also required regularly on the Training Management System
Knowledge, skills, and experience required:
- Excellent knowledge and use of Microsoft Word, Excel and Powerpoint
- Demonstrate excellent customer services skills along with experience of supporting others with a variety of different enquiries
- Must demonstrate effective communication, both verbally and written as well as the ability to build effective relationships with all staff and work within a team environment
- Must be able to prioritise own workload, with a flexible approach and use their initiative in a fastpaced environment
- Able to work to a high standard, with attention to detail and ensuring that outstanding queries and tasks are completed and closed off
- Experience of working with different systems within one role and accurate use of those systems would be an advantage
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