Reservations Coordinator - Edinburgh, United Kingdom - The Dome

The Dome
The Dome
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Open for 27 years, The Dome has grown to be an iconic destination for both locals and visitors from further afield, offering 3 dining areas, 4 meeting rooms and an intimate private dining space.

We are a must see for anyone visiting the city and pride ourselves on providing a one of a kind experience; combining gold standard service from the get go and a versatile range of dining options in relaxed yet opulent surroundings.


We are looking for an enthusiastic reservations coordinator to join the back of house team on a part time basis over 2 days from 7, between hours weekly.

Please note that due to the nature of hospitality, weekend work will be required.


Key Responsibilities:


  • Greet guests in a friendly, courteous and professional manner, ensuring that the highest level of customer care and service are maintained at all times.
  • Deal effectively with complaints and comments, take the correct action and remain courteous at all times.
  • Sell Gift Vouchers over the telephone.
  • Be knowledgeable of The Dome's facilities, menus, timings etc.
  • Assist the Duty Managers with any other reasonable duties as requested.

Experience and Qualities Required:


  • Committed to delivering a high level of customer service
  • Excellent interpersonal and communication skills
  • Great attention to detail
  • Ability to work on your own and as part of a team
  • Experience in the use of Sevenrooms Reservations System would be advantageous but not essential as full training will be given.
  • Knowledge of the local area

The Benefits
- £ £10.50ph + Tips (extra £2.50-£3.50 per hour)

  • Up to 28 days holiday each year prorata, including bank holidays
  • Free or subsidised meal whilst on duty
  • Share of the staff TRONC
  • Development opportunities

Job Type:
Part-time

Part-time hours: 15-20 per week


Salary:
£10.25-£10.50 per hour


Supplemental pay types:

  • Tips

Work Location:
In person
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