Admin Apprentice - London, United Kingdom - Lewisham Council

Lewisham Council

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Admin Apprentice - Children with Complex Needs Team

Directorate:
Children & Young People

Job Ref:
APP-22-026

Job type:
full-time 35 hours

Closing date:
Monday 27th February 2023

Contract Type:
Temporary, Fixed Term - 18 Months

Salary:
£ per annum

_Ready for a new challenge? Want to learn as you earn?_

The role

Children with complex needs service (Children with Disabilities & Short Breaks) teams work with families who have a child or young person aged 0-18 years with a diagnosed disability.

We provide a professional source of help and support to families with children and young people with a disability by:

Location
Hybrid working from London Borough of Lewisham, Kaleidoscope, 32 Rushey Green, London, SE6 4JF and working from home.

What we're looking for

You will learn to understand the workings of a team, completing business admin tasks and how to deal with public queries.

By the end of your apprenticeship, you will be skilled to work in a fast paced environment with the ability to multi task and deliver work to an outstanding standard.

Apprenticeship Guidance Notes
To be eligible for a position on the Apprenticeship Programme you must

What can we offer you?

Contract Length:18 Months

Qualification you will be working towards:Level 3 Business Administration

Salary details
£21,808.80pa

To Apply

Be over the age of 16 (there is no upper age limit)
Be a Lewisham borough resident (the electoral register will be used to verify this information)
Have grade C and above or 4 and above in English and Maths.

- assessing the needs of children and carers
- providing information and advice on a range of issues
- giving ongoing support through our social work and other teams
- helping families to access local and national services.

Further general information on Lewisham Council's Apprenticeship Programme can be found here:

Please note:
We do not accept CV's

Closing date
Monday 27th February 2023

Main Purpose of the job:

To provide administrative support to the Children with Complex Needs Service (Children with Disabilities /Short Breaks). Gain work experience, learning and development to increase your ability to achieve future work.

Summary of Main Responsibilities

To provide administrative support to the Children with Complex Needs Service, where needed.
To organise and coordinate meetings.
To support the administration of communication to children, young people, families, and relevant organisations including Local Offer, designing posters and leaflets and organising distribution of these. To review and update communication information when required.
Undertake telephone calls with families to ensure they are able to access short breaks for their children and young people.
To type documents, letters and reports as required.
To assist with consulting and communicating to disabled children and young person's groups.
To learn to organise, plan and deliver own tasks and workload effectively to meet agreed goals and timescales.
To demonstrate good written and verbal communication skills
To support with the administration of direct payments.
To ensure that confidential and businesssensitive information is managed effectively, under GDPR regulations.
To be competent in the use of Microsoft Office, including Word and Excel updating spreadsheets with appropriate data relevant to the children, young people and their families.
To exchange, process and report information accurately, concisely and in a timely manner.
Undertake telephone calls with service providers to ensure children and young people are able to access short breaks.
To attend training to improve professional development.
To participate in regular Supervision and Performance Appraisals in order to set objectives and help identify training needs.
To participate in service and other meetings as required and raise relevant issues.
Assist in carrying out the Council's environmental policy within the day to day activities of the post.
To undertake such duties and responsibilities of a similar level and responsibility as may be required.
To ensure that services are provided in accordance with the departmental standards and objectives of Quality Assurance with due regard to health and safety requirements
Work in compliance with equal opportunities and other council and children's services policies and practices.

Application Questions

Lewisham Apprenticeships are ringfenced to Lewisham residents. Please confirm you are a Lewisham resident?
What is your understanding of Equal Opportunities?
Do you have any experience communicating with families of children or young people with complex needs?
This role is based within the Children with Complex Needs Team, what is your knowledge or understanding of the role this service plays within the borough?
What is you knowledge of the Children with Disab