Bodyshop Advisor - Chesterfield, United Kingdom - Stratstone BMW

Stratstone BMW

Verified Company

Chesterfield, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bodyshop Advisor

Stratstone BMW Chesterfield

Salary of £25,365 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
Can you bring a passion for incredible customer service to a new career as Bodyshop Advisor at Stratstone BMW Chesterfield?

As one of the UK's leading volume automotive retailers, we're dedicated to providing a personalised, value service for our customers.

We're looking for someone to truly make an impact and bring our vision to life, forging long-lasting customer relationships and wowing with a great experience, every time.

Our Associates are what separate us from the competition; the people who make a difference to our environments, our customers and their experience.

What does the role of Bodyshop Advisor involve?

Provide excellent customer service by greeting customers, understanding their needs, and communicating repair requirements and timelines
Schedule appointments, manage work orders, and ensure that repairs are completed on time
Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell

What qualities do I need to succeed in the Bodyshop Advisor role?

Background in customer service and an interest in the automotive industry, whether above or below the bonnet
Flawless organisation skills, and confidence with using computer systems
Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fastpaced environment
Dedication to providing an incredible service, with a passion for making our customers happy

Job Types:
Full-time, Permanent

Pay:
£25,365.00-£30,165.00 per year

Benefits: