File Handler Assistant - Bolton, United Kingdom - Keoghs

Keoghs

Verified Company

Bolton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working in our Casualty EL/PL department, the File Handler Assistant will undertake a variety of mainly file handling tasks to support the team and main File Handlers.

The initial tasks will be dependent on experience and there is a large opportunity to make this new role your own and learn directly from one of our partners.

The Assistant will be expected to bill 7 hours of chargeable time daily.

Key Accountabilities

Administration
Dealing with general or straightforward queries
Telephone chasing activities
Filing out Allocation Questionnaires and witness summons
Arranging telephone conference and client meetings

The individual may also be allocated any appropriate administration tasks ensuring the proactive management of files. Delegation of this may be from the team leader, the team PA or the individual File Handlers.
Other duties

Dealing with disclosure.
Reviewing evidence (including medical / personnel records).
Conducting investigations with Insured's / obtaining witness statements.
Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
Instructing Counsel / Experts.
Research using legal software and practitioners texts
Attending conferences and Trials with Counsel and note taking.
Dealing with routine correspondence.
Court appointments.
Reviewing quantum
Drafting Tomlin Orders and Consent Orders
Draft Cost schedules
To ensure compliance with the Solicitors Standards & Regulations

Experience, Skills and Qualifications

Education standard of LPC or ILEX or equivalent work experience.
Experience of drafting court documents and understanding of processes
Selfconfident with good telephone and communication skills with people at all levels inside and outside the business
An ability to organise and prioritise tasks using initiative
Calm under pressure with the ability to reprioritise and delegate effectively when required
An ability to maintain attention to detail when dealing with repetitive tasks
Good Literacy and IT skills
Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
Ability to work effectively within the Keoghs Shared Behaviour framework

Teamwork

Contributes actively to an environment in which colleagues work cooperatively with each other.

Attention to Detail

Pays appropriate attention to all aspects of a task.

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We're friendly with a can do attitude
We care about our clients
We evolve

Contract Type