Civil Enforcement Officer - Lancashire, United Kingdom - Buckingham Futures
Description
Date Posted:
April 11, 2023
Expiration Date:
May 26, 2023
Location:
Lancashire, UK
Our client in Lancashire is seeking a Civil Enforcement Officer to join its team.
Main purpose
To be responsible for enforcing permitted parking places and waiting and loading restrictions throughout the Borough both on
- and off-street.
Responsibilities
- To provide cover on daytoday matters in the absence of the Supervising Officer on matters directly relating to the duties of the post holder and refer more complex issues for a decision where early responses are required.
- To train and/or assist in the training of other staff.
- To issue Penalty Charge Notices as appropriate for contravention of parking, loading and waiting regulations using handheld computer terminals or hand written tickets as required. To ensure computer equipment and printers are correctly used.
- To issue leaflets or warning notices to parked vehicles as required.
- To maintain accurate records of enforcement action taken.
- To ensure markings and signs of restrictions are of adequate standard to ensure effective enforcement, recording and reporting defects as appropriate.
- To deal with members of the public politely, firmly and fairly.
- To wear the approved uniform at all times on duty and to maintain a smart appearance.
- To operate on a rota system as allocated by the Parking Services Manager.
- To use office technology as requested.
- To advise the public in relation to enquiries concerning parking matters.
- To ensure that Corporate and Departmental Health and Safety policies are implemented at all times and to raise any concerns regarding their operation, or any other Health and Safety matters, with the appropriate line manager.
- To carry out other duties as appropriate to the grading of the post as required by management.
- To carry out all duties and responsibilities in accordance with the Councils corporate procedures on Equal Opportunities and Customer Care.
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