Medical Secretary - Manchester, United Kingdom - Northenden Group Practice

Northenden Group Practice

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Medical Secretary

REPORTS TO:
Practice Manager

HOURS:
17 hours

Monday and Friday 14.30pm-18.30pm

Tuesday, Wednesday and Thursday 15.30pm-18.30pm

Job Summary
To provide general office support to the Practice Manager, Doctors and Health Professionals.

This person will ensure good business practice for the organisation while the Practice Manager can focus on the running of the practice.

Job Duties
The Admin Support is responsible for non-clinical day to day running of the office procedures

Maintains and manages all filing and organisational systems for the practice
Assists in special projects
Attend Staff Meetings
To have an understanding of the EMIS clinical and Docman systems
Secretarial duties including referrals and medical records
Any needs of the practice

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will work alongside staff:

Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
Maintaining an uptodate knowledge of health and safety and infection control (statutory and best practice guidelines) and ensure implementation across the business
Using personal security systems within the workplace, according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business
Making effective use of training to update knowledge and skills, and initiate and manage the training of others
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiating remedial / corrective action where needed
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training (minimum annually)
Routine management of own team / team areas, and maintenance of work space standards

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
Work effectively with individuals in other agencies to meet patients' needs
Effectively manage own time, wo