Handover Centre Co-ordinator - Luton, United Kingdom - DHL Supply Chain
Description
BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position:
Handover Centre Co-Ordinator
Location:
Luton
Contract Type:
Permanent (Full-Time)
Shift pattern:
Day Time only (37.5 hr a week)
Closing Date: 28th February 2023
Salary :
£22,000 + DHL benefits
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changeswe're looking for you.
If this sounds like a team you'd like to joinkeep reading.
We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
- Work with your line manager to report any concerns or issues so they can support as required
- Ensure the security of all vehicles on site and keys are secured as well during operating hours and non operating hours
- Answering customer calls, dealing with queries in line with service delivery requirements
- Ensure all administration is compliant with attention to detail and process management
- To support with vehicle Inspections, both inbound and outbound
- Ensure that the end to end experience for the customer is exceptional and that the handover of their new vehicle and the inspection of their return vehicle is thorough and to standard
Now, here's what we need from you:
- To oversee the coordination of all daily fleet movements.
- To monitor damage reporting, maintenance and Service Levels in order to minimize costs and maximize utilisation
- Good working knowledge of Microsoft packages
- High Levels of attention to details
- Strong customer service skills
- Strong team player to support all members of the team
As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education.
You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice.
We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.What you'll need to do next?
The Company is committed to providing equality of opportunity for all employees.
Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect.
We will ensure that equality of opportunity maintains a high profile in our organisation.More jobs from DHL Supply Chain
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