Systems & QA Support Officer - Manchester, United Kingdom - Phase 3

Phase 3
Phase 3
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Purpose of the Role:


We are looking for a Systems & QA Support Officer to support our Business Analyst in a broad range of operational and strategic tasks.

This is an opportunity for someone who is detail-oriented, analytical, and capable of managing multiple responsibilities in a dynamic environment.

You'll be working alongside our Business Analyst to manage systems access, ensure data quality, and audit processes to ensure compliance and effectiveness.


As our Systems & QA Support Officer, you will be an integral part of our Quality Assurance & Governance team, in a fast-paced, constantly evolving environment where your genuine passion for success is highly valued.

In return, we at Phase 3 will provide the tools and support necessary for you to flourish.


Key Responsibilities:


  • Assist in extracting and integrating data from multiple sources and assist the team in maintaining the current suite of PowerBI reports.
  • Assist in performing business analysis tasks, such as documenting business processes, gathering requirements, and identifying areas for improvement.
  • Perform regular audits on business processes and systems to ensure they are being followed and used effectively.
  • Take charge of systems access, ensuring proper access rights and privileges for users and conducting regular reviews for compliance.
  • Ensure data quality by regularly checking data entries, validating data accuracy, and rectifying any inaccuracies.
  • Collaborate with different teams and departments to handle ad hoc requests and tasks related to business analysis.
  • Participate in the development and implementation of business strategies and objectives.
  • Generate regular reports on audit results, data quality, and other relevant business analysis tasks.
  • Provide administrative support to the Business Analyst as needed.

Essential Requirements:


  • A passion for data and business intelligence with exceptional analytical and conceptual thinking skills
  • Prior experience with quality monitoring or auditing is highly desirable.
  • Proven experience in business analysis, data analysis, or a related role is preferred.
  • Excellent problemsolving, analytical, and decisionmaking skills.
  • Experience with dashboard reporting
  • Strong attention to detail and data accuracy.
  • Excellent communication and interpersonal skills.
  • Able to manage multiple tasks and priorities effectively.
  • Comfortable working independently and as part of a team.
  • Data is derived by finance solutions so a financial background would be advantageous.
  • Familiarity with business intelligence tools, specifically Microsoft Power BI, is desirable.

Phase 3 Benefits & Perks:


  • Fully flexible work days/week
  • 6 month pay reviews
  • Equipment provided
  • Brand new office in Manchester's Northern Quarter (for office days)
  • Regular team events and social nights
  • Development time which we ask you to commit to
  • Regular gifts and perks from Phase 3 to reward outstanding achievements, new members to your family or house moves as well as 'special birthdays'
  • You will also receive a monthly payment of £50 as a home working allowance to contribute to your costs whilst working at home
  • And many more

Job Types:
Full-time, Permanent


Salary:
£27,000.00-£30,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Flexitime
  • Free or subsidised travel
  • Unlimited paid holidays
  • Work from home

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Loyalty bonus
  • Performance bonus

Work Location:
Hybrid remote in Manchester


Reference ID:
VN062
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