Sales Administrator - Nottingham, United Kingdom - Tate Recruitment Nottingham

Tate Recruitment Nottingham

Verified Company

Nottingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SALES ADMINISTRATOR

£23,000 - £24,000 depending on experience

Location - outskirts of Nottingham

Working 39 hours per week (1 day per week working at home)

Duties include:

Ensure orders are received correctly and delivered right first time for customers to agreed lead times.
Manage post delivery queries and claims to resolution within 10 days
Manage customer and price data with 100% accuracy
Ensure that all goods despatched are invoiced correctly
Ensure timely, accurate internal and external communication and reporting
To create, amend, delete transaction data for customers and pricing and EDI systems

To be responsible and accountable for carrying out the following transaction areas:

Order entry
Pre delivery order amendment and cancellations
Stock allocations
Generation of billing documents
Management of post delivery queries and claims
Understand and reactive/proactive resolution of issues resulting from sales order processing
KPI reporting and commentary
Identification and escalation of issues and risks

Skills required for the role:
Understands the importance of and works to high quality standards

Enjoys speaking to and developing relationships with customers over the telephone

Ability to work well as a team member and individually

Problem solving and decision making

Ability to work to deadlines

Organisation and planning

Accuracy, quality and attention to detail

In return:

25 days holidays plus bank holidays

Free car parking

Pension employer contribution up to 6%

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£24,000.00 per year

Benefits: