Operations Team Leader - Lutterworth, United Kingdom - Fosse Meadows

Description

About us
Fosse Meadows Farm is a small business in North Kilworth LE17 6JD. We are innovative, data-driven and creative.


Our work environment includes:

• Growth opportunities
• Casual work attire
• Onthejob training

We are a forward-thinking farming business that produces exceptional quality produce which we wholesale and retail direct from the farm.

The business encompasses food production, e-commerce, distribution, warehousing, retail and at the core of the whole business is the farming with high welfare transparency, sustainable and regenerative aspirations.

We have an exciting opportunity for an ambitious and dynamic _
Operations Team Leader _to join our team in North Kilworth, Leicestershire on a full time, permanent basis.

It is an interesting and challenging _
hands-on role_, perhaps best described as a hybrid role, as it requires a varied skill set, from practical warehouse experience, to liaison and communication with our customers and other areas of the business to take ownership & manage market operations and ecommerce orders.

Delivering exceptional service to our customers you will be a highly motivated individual, with excellent organisational skills and know how to inspire and motivate others.

The role & Opportunity

The Operations Team Leader will be responsible for the smooth and efficient running of the operational Processes and will oversee Markets & Drivers, Goods In & Out, Stock & Systems, and Health & Safety.

Responsible for all Team members for these areas.


The right person

• Be proficient in supervising a team of people to achieve targets
• Have previous experience within a production background (does not have to be food production)
• Have knowledge of Stock and/or Warehouse Management Systems.
• Display a sense of ownership of tasks and a desire to get the job done to an accurate and timely manner
• Be available to work on an any 5 from 7 shift pattern, 45 hours per week & more during busy times
• As a manager within the business be allocated to an on call rota for Weekend/Market cover

Key Responsibilities

• Ensure the key targets and daily activities of each department are achieved within agreed timescales and guidelines.
• Assist with the management of the inhouse Stock and Processing system to ensure the Production Team have accurate resources to fulfil the Production Schedule without any delays in processing.
• Assisting with the management of all types of orders through the business
• Ensuring all Wholesale, Website & Market orders are correctly allocated and processed to ensure accuracy for our customers.
• Manage the end to end market process
• Ensuring all marketeers have the correct allocation of stock, correct resources to manage their market stalls and deal with any stock queries they may have.
• The running, overseeing & participation of the business retail outlets/markets based in London.
• Manage the driver and staff pool to ensure the correct, and consistent level of marketeer cover is maintained.
• Ensuring that all stock is correctly located, counted and accurate to allow efficient processing and an excellent level of Customer Service is maintained.
• Manage the products on the system for description accuracy and input new products when required
• Assist with the management of the company website back office relating to new products and stock levels
• Manage the consumables products for the business ensuring timely reorder to not delay production.
• Assist, where required, working in the production areas.
• Ensuring that all Department staff have the skills necessary to consistently carry out their duties to the required standards and that training documents are completed and kept up to date.
• Ensure that all relevant food safety procedures are adhered to and to highlight any issues seen. To be involved in the investigations into any procedural nonconformances & customer complaint investigations.
• Ensuring, via the use of the appropriate mechanisms including staff awareness training, team briefings etc. that the department's performance against the relevant Key Performance Indicators is communicated on a regular basis.
• Ensure that staff are effectively managed from recruitment and selection through to discipline and grievance handling.

Job Types:
Full-time, Permanent, Fixed term contract


Salary:
£24,000.00-£28,000.00 per year


Benefits:

• Discounted or free food
• Onsite parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

COVID-19 considerations:
Spacious work environment, working in bubbles where appropriate


Work Location:
One location