Warehouse Team Leader - Peterlee, United Kingdom - The Storage Place

Description

To process and ensure all orders are picked, packed and despatched with allocated team each day in line with OTIF KPI's.

• All container intakes are manned correctly & staff understand their roles.
• All delivery intakes are processed correctly & pallets stored in the correct location to allow for accurate stock takes.
• Ensure all orders are picked correctly & processed to the specific time frames.
• Ensure staff are working to the specific working hours as outlined within their contracts.
• Ensure staff are working to the companies Health & Safety procedures.
• Ensure staff are trained to process orders accurately.
• Expert use of all software systems & processing technologies.
• Updating relevant reports in a timely manner according to deadlines.
• Customer service metrics responsibility.
• Any other duties as & when required by Manager.

• On time in full 100%

• Ability to listen to, understand & interpret customer requirements to ensure most appropriate action is taken at all times.
• An understanding of all our services.
• Understanding of our software systems.
• Excellent tie management skills.
• Excellent PC, literacy & numeracy skills.

• Excellent communication & interpersonal skills.
• Ability to be proactive, use initiative & deliver results.
• Ability to work under pressure & to strict deadlines.
• Flexible & committed team player
• Professional approach & appearance.
• Confident attitude & approach.
• Empathetic

• Company pension

• 8 hour shift

• Peterlee, SR8 2HR: reliably commute or plan to relocate before starting work (preferred)

• Do you have experience in leading a team?

• Warehouse experience: 1 year (required)

• English (required)

• Fork Lift Truck Licence (preferred)

• United Kingdom (required)