Admin Scheduler - Portadown, United Kingdom - Riada Resourcing

Riada Resourcing

Verified Company

Portadown, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Northern Ireland Housing Executive - Admin Scheduler - Portadown
Are you an experienced Administrator and considering a move into the Public Sector?

About the role:

Hourly Rate: £10.98 per hour
Location: Portadown
Hours of Work: 37 hrs per week, Monday to Friday + out of hours evenings & weekends on a rota basis
Holidays: 37 days pro rata
Duration: Temporary, ongoing

Duties include:

To accurately diagnose and record maintenance repairs for tenants and triage customer calls.
To schedule or reschedule all appointments to suit customers and or business needs.
To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
To communicate and liaise with a range of internal and external stakeholders.
To build and maintain a knowledge and understanding of the schedule of rates.
To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs.
To take an active and positive role within the team, working together to meet business objectives.
To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information.

Criteria:

Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year's relevant general administrative experience

Have five GCSEs (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience

Can demonstrate three years' general administrative and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or onthejob training
Demonstrate the relevant number of years' experience in each of the below areas:
Providing an administrative service
Engaging with customers and staff to coordinate service delivery
Using a range of computer packages, including Word, Excel, Outlook etc.

- _As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position._

Riada Resourcing is an equal opportunities employer.

Job Types:
Full-time, Temporary contract

Salary:
£10.98 per hour

Schedule: