Liability Handler - Liverpool, United Kingdom - The Granite Group

The Granite Group
The Granite Group
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims.

You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximise efficiency.

You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines.


Role:
Liability Claims Handler


Location:
Liverpool


Working hours:
Monday to Friday 9:00am to 5:30pm, 37.5 hours per week.


Salary:
From £22,050 to £26,000


What you will be doing:


  • To manage a small portfolio of TBE claims as decisively and efficiently as possible.
  • High volume of outbound calls and proactive touches on claims, liaising with all parties involved to resolve liability as quickly as possible.
  • Each claim will be kept for a maximum of 14 days (10 working days) at which point the claim will be reallocated to the relevant team if liability cannot be established.
  • Once liability is established and providing there is a genuine opportunity, referrals will be made to other departments to enhance further revenue streams, i.e. Intervention and Non-Fault.
  • Validate all claims for indemnity and fraud concerns.
  • Identify all heads of claim at the earliest opportunity to mitigate if possible and reduce claims leakage.
  • Investigate liability proactively, searching for all available evidence, contacting all parties and representatives involved to come to a swift liability decision.
  • Solid desktop investigations made using all available sources such as Google Maps, GB Trace, Esendex and What's App.
  • Proactive diary management to monitor and progress each claim.

What we're looking for:


  • Proactive claims handling skills
  • Persuasive, strong and confident communicator
  • Solid desktop investigations
  • Motivated selfstarter
About Acorn Insurance

We have over 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK.

As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs.

In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits.

Why Acorn Insurance?
Acorn want to give you more than a job, we want to give you a purpose and a career.

So, what can we offer you as an employer? Some of the benefits you will receive include:


  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Enhanced Company Pension Scheme
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit Deliveries twice a week* £250 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free selfdevelopment & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • A wide Network of Mental Health First Aiders 4 free counselling sessions
  • CBT programmes available with a trained Therapist Mentor
  • Unlimited access to a councillor 365 days a year, 24/
  • Free Hot Drinks
  • Dress Down Days
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events
- on selected sites
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