Recoveries Litigator - Liverpool, United Kingdom - Carpenters

Carpenters

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

To manage a caseload of RTA litigated recovery cases, whilst delivering robust quality claims handling, with a key focus on maximising recoveries within agreed timescales and to contribute to the general success of the business.

Key Duties and Responsibilities:

Responsible for a highvolume caseload of litigated recovery files, making use of the firm's Case Management Systems and using the agreed internal procedures and practices
To ensure that the case management system is used and updated at all times
To use all communication mediums to ensure that cases are progressed as quickly as practicable
To progress your caseload in a manner to ensure that source and lay clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
Take a practical but commercial approach to settlements and advising clients as to risks
To help the team achieve and exceed various targets set in relation to, for example, monies recovered and lifecycles without compromising the firm's integrity
To liaise appropriately and timely with sources, experts, third party insurers and other relevant parties to ensure that cases are proactively progressed
Perform to a high level in a target orientated environment
To undertake any other tasks as deemed relevant and reasonable by the business.

Experience and Knowledge:

Previous experience of dealing with customers or other stakeholders in a customer service environment
Previous experience of managing your own caseload of RTA litigated recovery or ULR claims, or hands on experience of managing tasks relating to such cases. Knowledge of liability issues including Road Traffic Act and Article 7
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Benefits:

Minimum 25 days' holiday plus bank holidays
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan claim back dental / physio / optical appointments
My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy