Lettings Negotiator - London, United Kingdom - Savills

Savills

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Overview

We are looking for an experienced Lettings Negotiator in central London to join an established team in one of our most successful offices.

This is a rarely available opportunity with huge scope for progression and the opportunity to work in one of London's most desirable areas.

As a Lettings Negotiator you will be tasked with agreeing new tenancies by taking responsibility for applicant and tenant management and liaising with and negotiating on behalf of our clients.

The role requires the very highest levels of customer service at all times, with an attention to detail and the drive to succeed.

In return we offer a competitive package within an experienced and supportive team, providing ongoing training during your career with us.

Team overview

The team consists of Head of Department, 2 Lettings Negotiators, Lettings Coordinator, Property Manager who work alongside the Sales team.

Key Responsibilities of the Role

Deal with incoming calls
Applicant care in line with company procedures
Efficiently deal with Landlord and Tenant enquiries
Effectively registering applicants
Meet and greet all people entering the office as appropriate
Arranging and carrying out viewings as required and establishing rapport with applicants
Provide clear and precise feedback to landlords, tenants and applicants following viewings and updating Reapit with feedback regularly
Dealing with Relocation Agents
Negotiating the terms of tenancies with landlords and tenants and managing the paperwork
Booking in pitches taking all necessary information
Assistant our Client Liaison Coordinator with preparing client acceptance
Facilitating applicant and client acceptance documentation
Accounting to a line manager for all the above

Skills, Knowledge and Experience

We need someone who has a passion for providing excellent customer service; you should have a willingness to go the extra mile to help the team success as well as a proven record of hitting targets.

Minimum of five years prior experience as a Lettings Negotiator
Knowledge of PCL lettings market
Track record of achieving targets
Confident and enthusiastic approach to work
Ability to work on own initiative as well as part of a team
Excellent communication skills with an ability to communicate at all levels
Monitor and grow local profile including developing marketing and PR opportunities
Existing knowledge and effective use of Reapit, preferable but not essential
Be comfortable working with multiple departments, fitting into different teams as required.
Adaptability and a willingness to learn
Excellent customer service skills

Assessment applicants can expect during selection