Partnership Success Executive - Fareham, United Kingdom - Formunauts One

Description

• To support all aspects of the formunuats One operation with excellence to deliver partner and overall business success.

• Formunauts One team including the Partnership Success Manager, Managing Director, and all other members of the formunauts One.
• Agency partners of formunauts One.
• Charity partners of formunauts One.
• External service partners of formunuats One.
• Formunauts GmbH team.

• Support the administration processes required to support all forms of facetoface fundraising including territory requests / allocations, completion of access forms, site permissions, territory logs to charity partners and DVM's as required.
• Complete regular quality control checks including site permissions, login pictures, fundraiser feedback, agency partner websites / social media, agency partner recruitment ads, agency partner DBS checks / recruitment paperwork and fundraiser training test / training checks.
• Regularly review and provide feedback on welcome calls, identifying improvement opportunities accordingly.
• Produce and circulate regular and ad hoc KPI and other performance reports to relevant parties across the formunuats One business.
• Collate and review mystery shops, providing regular and ad hoc summary reports to relevant partners across the formunuats One business.
• Collate and review complaints, providing regular and ad hoc summary reports to relevant partners across the formunuats One business.
• Manage campaign materials including sourcing, reordering, stockholding, distribution, and asset management across the formunuats One business.
• Support tablet and CRM testing as required and contribute to the further development of the formunuats SaaS product.
• Support special projects as required.
• Support existing and help develop new relationships with partners through effective communication and a focus on delivering partner success and value.
• Provide cover for the Partnership Success Manager when they are out the business.
• Support the Partnership Success Manager with any other reasonable request.

• Educated to GCSE equivalent or above with grade C or above in English and Mathematics.
• Literate and confident using Microsoft or equivalent software packages (Excel, PowerPoint, Word and Outlook).
• A confident and motivated, selfstarter who can work well using their own initiative.
• A team player that has the ability to work individually but at the same time deliver a common goal or objective.
• Someone with a good eye for detail and the ability to problem solve and improve things.
• A clear and concise communicator with good listening and relationship building skills.

• Annual bonus opportunity.
• 28 days holiday PA (inclusive of bank holidays) minimum / increasing with service.
• An additional day off your birthday week each year.
• Company pension.
• Private medical / dental insurance.
• Annual international business retreat.
• Payday socials.
• Training and learning budget for personal development.

• Casual dress
• Company events
• Company pension
• Free parking
• Onsite parking
• Private dental insurance
• Private medical insurance

• Day shift
• Monday to Friday

• Yearly bonus