Administration Assistant - Trowbridge, United Kingdom - Wessex Water
Description
Do you have experience delivering high-quality customer service? If so, we have a great opportunity for you within our Developer Services team.
Our Developer Services team deals with all types of new development and is the central point of contact, offering guidance and advice on water supply and drainage issues for developers, councils and the public.
What you'll do:
This is a busy position that requires you to be able to work to tight timescales to ensure target levels of service are always met while managing and maintaining relationships with external/internal customers.
What you'll need:
In order to succeed in this role, you will need:
- five GCSEs grade C or above, including English and maths
- the ability to work under pressure and prioritise your workload to meet target levels of service
- to be a highly organised individual with excellent attention to detail
- a proven ability to communicate with all levels and provide excellent customer service.
What you'll receive:
- Total pension contributions up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to ten days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.
Who we are:
We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.
This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you.
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