Digital Communications and Policy Support Officer - London, United Kingdom - Community Pharmacy England (formerly known as PSNC)

Description

Community Pharmacy England (formally known as the Pharmaceutical Services Negotiating Committee) represents the 11,000+ NHS community (high-street) pharmacies in England.

Our role includes negotiating funding and pharmacy services with HM Government and the NHS; championing pharmacies including in Parliament; and providing information and guidance for pharmacy owners and teams.

We also work very closely with the 68 local organisations who represent pharmacies to Local Government and the NHS locally - the Local Pharmaceutical Committees (LPCs).

We are looking to recruit a new Digital Communications and Policy Support Officer.

This role will support both our busy communications function (we send newsletters to our c.20,000 subscribers, as well as welcoming some 8,000 people daily to our website) and our LPC and wider Contractor Support.

The role will report to the Pharmacy Communications Manager.


Employment type:
Permanent, full-time (Monday to Friday, 35 hours per week)


Location:
Flexible working from our office in Farringdon, London and at home.


Salary:
Competitive

Applicants should send a CV and covering letter. Applications close on
10th March 2023.

No recruitment agencies please.


a) Job Specification

Job Purpose:

To help the Directors of LPC and Contractor Support and Communications (the Directors) to make better use of digital technology to strengthen Community Pharmacy England's relationship with LPCs and to promote community pharmacy more widely.

Reports to:

The Digital Communications and Policy Support Officer will report to the Pharmacy Communications Manager (who will have line-management responsibilities) with a reporting line to the Director of LPC and Contractor Support.

Specific duties and responsibilities

• Digital Communications_
• Prepare a range of digital communications including infographics, social media templates, and animations to help expand Community Pharmacy England's reach and meet its communications objectives.
• Prepare newsletters and social media posts aimed at both pharmacy owners and LPCs.
• Support the analysis and understanding of the effectiveness of Community Pharmacy England's communications work and help prepare reports on this for the Communications and Public Affairs Subcommittee.
• Drafting of communications materials to deliver announcements and relevant messages in accessible formats.
• Supporting the delivery of Community Pharmacy England digital training and engagement events for pharmacy owners.
• LPC Communications from Community Pharmacy England_
• Work closely with the Directors and the Pharmacy Communications Manager to ensure that Community Pharmacy England is providing timely and useful information and resources to LPCs.
• Manage the content of the LPConly pages of Community Pharmacy England's website.
• Work with the Directors to develop a new LPC engagement strategy, then deliver and administrate new digital networking and communications tools for LPCs in line with this.
• LPC Websites_
• Provide firstline support for LPC website administrators using the Community Pharmacy England template and escalating issues where necessary.
• Support ongoing development of LPC websites, including in line with possible rebranding exercises.
• Provide tools and resources to help LPCs to constantly improve the standard of their websites and to ensure that all contractors get consistent access to information from their LPC.
• LPC Events _
• Provide communications functions and support for LPC events including the annual conferences, training events, briefings and webinars.
• Support the Director of Contractor and LPC Support _
• Prepare engaging digital communications to share best practice to LPCs and contractors working in Primary Care Networks (PCNs).
• Provide insight and good practice from LPC Communication Officers to collate and share best practice.
• Support the administration and communication relating to PSNC and LPC operations team (PLOT).
• Support the administration and communication relating to the National Forum of LPC Representatives.
• Support communications between PSNC's LPC and Contractor Support (LCS) Subcommittee and LPCs.
• LPC and Community Pharmacy England projects _
• Support the Director of Contractor & LPC Support and the Chief Executive with implementing the future vision for contractor representation and support.
• Support the delivery of project communications and engagement activity for key stakeholders draft communication material as required, support the logístical delivery of engagement events working with Community Pharmacy England office managers.
• Provide assistance to project sponsors, and support the coordination of project information for internal and external programme stakeholders.
• Support the Communications Team_
• Work with the Communications and Public Affairs Team to maintain and draft guidance for LPCs to support their communications in line with a national strategy.

-