Call Centre Administrator - Maidstone, United Kingdom - Multi Trades Recruitment Limited

Multi Trades Recruitment Limited
Multi Trades Recruitment Limited
Verified Company
Maidstone, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Trade Team Recruitment are looking for call centre staff to start immediwtely in Maidstone


About the role

  • Working in a maintenance call centre environment
  • Ensure that you record the enquires with as much details as possible to ensure the engineers doing the work know exactly what job they are going to
  • To ensure that all performance targets set by the business are met and that all works are completed within the required timescales and to the satisfaction of the customers
  • Ensure a culture of open communication
  • Ensure integrity of customer's data
  • 08:00 18:00 Mon-Fri
per hour paid on a weekly basis


About you

  • Previous experience of working in a call centre environment
  • Sound knowledge of general office administration procedures
  • Good computer literacy skills and experience of common software packages
  • Strong customer service skills ability to deal with customer enquires effectively
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