Accommodation Manager - Portsmouth, United Kingdom - EllisKnight International Recruitment

EllisKnight International Recruitment

Verified Company

Portsmouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Accommodation Manager - Portsmouth

We have an amazing new opportunity to work for a luxury student accommodation provider at their brand new property in Portsmouth, due to open in September 2023.

Please be aware there will be no parking on site whilst the site is mobilising.

This is a full time role, working 9am - 5:30pm, Monday - Friday.

You will be responsible for the following duties:

Ensure that all visitors and residents receive a warm, friendly and informative welcome
You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
Show new potential tenants around rooms with the aim to convert viewings into room bookings
Build strong working relationships with the Universities
Set the standards for providing an excellent service
Ensure that any maintenance issues are addressed and rectified in a timely manner
Work with the team to coordinate events and provide an excellent environment for the students to live in a home from home.
Ensure that health and safety regulations are met
Undertake room inspections and report any issues
Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
Ensure that budgets are met
Management of one Maintenance Operative providing guidance and mentoring where needed
Participate in client meetings and conference calls at scheduled times throughout the month

The skills & experience required:

A good understanding of the property sector would be an advantage
PBSA experience is ideal
Excellent customer service skills
Strong communicator with the ability to build rapport with customers and visitors
Strong leadership and mentoring skills
Client focused approach
Good IT skills (Microsoft Office)
Highly organised and proactive approach
The ability to multitask and manage changing priorities