Administrative Assistant - Bristol, United Kingdom - Marmalade Trust

Description

Role:
Administrative Assistant


Contract:
Fixed term, part-time


Contract duration:20 weeks


Start:
As soon as possible, ideally 20th February 2023, but open to negotiation


End:7th July 2023 (scope to extend further)


Hours:20 hr/wk


Payment:
£10.50 per hour


Location:
Hybrid: St. Paul's Learning Centre, Bristol and remote


Responsible to:

CEO

Planned interview:
w/c 6th February 2023


Overview

Your role

This is a varied role that would suit someone who likes being busy, is able to juggle different priorities and is highly organised.

While some relevant experience is beneficial, we are more interested in the skills, abilities, and attitudes you will bring to the position.

You need to enjoy communicating on the phone and with people from different backgrounds. This is a rewarding role in which you can make a real difference to people's lives.


Main responsibilities/tasks

• Interact with members and volunteers both over the phone and face to face
• Support with onboarding volunteers. For example, sending information, organising Disclosure and Barring Service checks, and sending elinks to volunteers for training and monitoring and evaluation purposes
• Maintain Marmalade Trust's customer relationship management (CRM) database
• Assist with the organisation and delivery of a range of meetings and events, and, where needed, take meeting notes
• Provide basic financial support such as cashing cheques and invoicing
• Office management tasks such as ordering supplies
• Support with social media posts
• Provide direct assistance and support to the
  CEO and Volunteer Coordinator
• Support with updating office policies and ensuring compliance to these policies
• Ad hoc business requests.

Required skills and knowledge

• Strong time management and organisational skills
• Ability to prioritise, problem solve, pay attention to detail, and attend to multiple assignments
• Strong interpersonal skills with the ability to build good relationships with colleagues, members, and volunteers
• Computer literate with demonstrable ICT understanding
• Experience of CRM systems
• Knowledge of office policies and procedures
• Strong written and oral communication skills
• Experience working with people from a range of backgrounds
• Fluency in English.

Desirable skills and knowledge

• Knowledge of WordPress, Wix or similar
• Basic understanding of Send in Blue or similar newsletter software
• Basic understanding of social media for business.

What we offer

• An opportunity to make a real and positive impact on people who are experiencing loneliness
• A friendly and supportive charity culture with our small team
• An option of hybrid and flexible working.

Details of contract

• This role will be offered on a selfemployed, fixed term contract.
• The role is advertised as part time (20 hours per week), at £10.50 per hour.
• You may occasionally be required to work in the evening.

How to apply

Job Types:
Part-time, Fixed term contract

Contract length: 20 weeks

Part-time hours: 20 per week


Salary:
£10.50 per hour


Schedule:

• Monday to Friday

COVID-19 considerations:
Safety is of paramount importance to us. We are taking every precaution against COVID-19 to ensure the safety of our staff, volunteers and members.


Ability to commute/relocate:

• Bristol, BS2 8XJ: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 2 years (preferred)

- customer relationship management systems: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location:
Hybrid remote in Bristol, BS2 8XJ

Application deadline: 31/01/2023


Reference ID:
MT_Administrative_Assistant_2023

Expected start date: 20/02/2023