Business Support Officer - Stafford, United Kingdom - Staffordshire County Council

Staffordshire County Council
Staffordshire County Council
Verified Company
Stafford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job Introduction
An exciting opportunity to join the Business Executive Support Team.

The Business Executive Support Team is a central business admin support function which is aligned to meet the requirements of Staffordshire County Council, and which fulfils the needs of the organisations as it evolves.

This role will primarily be supporting school admissions and children missing in education. We are currently working Hybrid with a mix of home and office working.

Interviews to take place Week beginning 14th August

Main Responsibilities


You'll:

  • Implement and determine the entitlement of pupils and students to hometoschool transport.
  • Process Children Missing Education referrals.
  • Deal with more complex cases and disputes, telephone and written enquiries arising from parents and schools, and to offer appropriate advice, guidance and alternative options.
  • Provide a point of contact for parents, schools and other agencies with regard to school admissions, school transport entitlement and children missing education to ensure that enquiries are dealt with efficiently and effectively.
  • Ability to perform effectively in a busy and demanding environment, to statutory deadlines.
  • Strong attention to detail.
  • The ability to work as part of a team but also using their own initiative.
  • Knowledge and understanding of School Admissions, School Transport and Children Missing Education policies and relevant legislation.
  • Effective interpersonal skills with ability to build good relations and communicate clearly and confidently with a wide range of colleagues, individuals and organisations.
About Staffordshire County Council

We are no ordinary county council:


Our Values:

The core of who we are as an organisation.

Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together.

This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people.

We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.


Our benefits:

We recognise that it is our employees that are central to everything we do.

We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits.


Our recruitment process:


As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

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