Technical Consultant- Intermediate - London, United Kingdom - Gentrack
Description
Be at the forefront of developing technology that is transforming the air travel industry.Veovo technology powers intelligent airports and shapes brilliant travel experiences.
From streamlining operations to smoothing passenger journeys, we help the world's best airports make smarter decisions today and transform for tomorrow.
We bring innovation and pace to the market and are rapidly growing into a leader in transport-related artificial intelligence.
Our clients span continents, but all share one thing in common: they're big names in airport excellence, with even bigger digital goals.
We are on a hunt for new talent to help us build our brand new resource planning product that will transform airport performance and efficiency.
You will be working with our growing and enthusiastic global team and be contributing directly to breakthrough software that is impacting the journeys of nearly a billion airport passengers worldwide.
Primarily you will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results.
To provide the best customer experience you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required.
We are a tight-knit team and we will encourage you to be an active participant in all respects of our operation.
You will undertake specific Market, Product and Technology training to enable you to hit the ground running, and this process will be supported by your team and Manager on an ongoing basis.
As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.
In this role you can expect to:
- Analyse customer or new product requirements and specification writing
- Implementation of Veovo products and solutions
- Provide customer training
- Programming of software modifications and development of deploymentspecific integration and configuration
- Technical documentation of deployed solutions and user documentation
- Assist with software and process Quality Assurance
- Provide 24 hour oncall problem resolution support (Rostered)
- Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers
What you will need for this role
- +3 years' experience in a similar role
- Strong analytical, problem solving and critical thinking skills
- Proven ability to understand and communicate technical and business concepts
- Ability to collaborate and build strong product delivered solutions
- Technical and programming skills in one or more of the following:
- Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL) o C#.NET o JavaScript and Angular framework
- Demonstrate coding best practise against industry coding standards
- Working knowledge of SDLC methodologies
- Capable of using standard desktop software packages
- Personal responsibility and the ability to work in a team or autonomously
- Experience in the Airport / Airport Technology sector would be useful
What we offer
- Working with cutting edge technologies in a small and ambitious team in a flat company structure
- Rapid growth opportunities and structured professional training
- Flexible working hours and remote work possible
- Exciting and innovative projects in the aviation industry
So, if you are passionate about learning new things and keen to join the mission, you will fit right in.
Also, qualifications are not that important. If you have great experience, talent, and passion then Veovo would like to hear from you.LI-AF1
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