Contract Quality Representative - Rosyth, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Rosyth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Support the Contract Quality Assurance Manager to deliver the contracted requirements through planning, monitoring and reporting;

  • Support the contract Quality Assuramnce Manager drive the delivery of continuous improvement and customer satisfaction;
  • Develop positive relationships with all internal stakeholders and the client
  • Update and support the management the assurance programme ensuring that all deliverables are met
  • Track all Corrective actions for the Cntract Quality Assurance manager and notify colleagues prior to becoming overdue.
  • Take the minutes of meetings when required and record and manage actions
  • Support the lead auditor with booking in audits internally and externally
  • Be accountable for the timely delivery of all quality data and metrics reporting including trending / performance anaylsis in relation to the contract
  • Prepare written reports of the results of the audits and presents the results to management for adoption
  • Work closely with the client in order to select assets for assurance monthly and communicate these to the site teams for completion
  • Manage and record all corrective actions from audits for the contract, providing analysis and reporting monthly

Person Specification

  • Qualified Lead Auditor ; (9001:2015)
  • Evidence of continual professional development;
  • 23years + industrial experience in QMS.
  • Self motivated, with the ability to work proactively using own initative
  • Excellent consultative, listening, communication and analytical skills;
  • Strong report writing and presentation skills.
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