Front Desk Receptionist - Portsmouth, United Kingdom - Marriott International, Inc

Marriott International, Inc

Verified Company

Portsmouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Number

Job Category Rooms & Guest Services Operations

Location Portsmouth Marriott Hotel, Southampton Road, Portsmouth, HAMPSHIRE, United Kingdom VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***The Portsmouth Marriott Hotel is looking for a Front Desk Receptionist to join the Front Desk team

We are looking for an enthusiastic Front Desk Receptionist wanting to assist in ensuring all our guests have a wonderful stay
at the world leading hospitality company Portsmouth Marriott Hotel.

Located near famous landmarks such as the Spinnaker Tower has a range of amenities including:
Cast Iron Bar & Grill, our signature restaurant and fitness centre.

The Portsmouth Marriott Hotel provides exceptional, personal, and friendly service whilst catering to a variety of guests.

At Portsmouth Marriott there is the opportunity to progress your career in a supportive environment

As the Front Desk Receptionist you will

Process all guest checkins by confirming reservations, assigning room, and issuing and activating room key.
Confidently all payment types such as room charges, cash, checks, debit, or credit.
Coordinate with Housekeeping to track readiness of rooms for checkin.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system.
Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Embrace the Marriott culture

A successful Front Desk Receptionist is someone who

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
Strong Communication skills & interpersonal skills
Excellent level of spoken and written English
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Able to work independently and within a team
Perform other reasonable job duties as requested by Supervisors.
Flexible approach to working hours including evening, weekends & bank holidays

In return for your hard work, the Front Desk Receptionist will receive

Discounted stays at over 7,300 hotels worldwide
Discounted food & drink in all our restaurants and bars
Discounts for your friends and family
Wellness and mental health programmes
20 Holiday days, increasing with length of service
Double pay for bank holidays
Gratuities
Company sick pay after 6 months of service
World class training and development
Unlimited career opportunities (internationally and locally)
Half price cinema tickets
Staff parties
Free meal on shift
Free car parking
Service awards and recognition gifts
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.