Workshop Administrator - Lincoln, United Kingdom - Recra Consulting

Recra Consulting
Recra Consulting
Verified Company
Lincoln, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Recra is working in partnership with a leading management specialist who is looking to add a

Workshop Administrator to their team in Lincolnshire. As a Workshop Administrator, you'll play a part in keeping some of the UK's biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer service and depot administration procedures. Working as part of the team to maintain, and build employee and customer relations to ensure that the workshop operation achieves all set financial and cultural objectives/targets.


Job Role:


  • Provide outstanding customer service through facetoface, phone, and general administration support and filing.
  • Manage the daily Work In Progress reports ensuring that all jobs are correctly entered into the system and that the WIP administration is controlled.
  • Resolve where possible customer queries when necessary and bring them to the attention of the Workshop Controller/Workshop Manager/Contact Centre Manager.
  • Deal with customer bookings ensuring that we have a method for payment and the correct line of authority and amount procedures are followed.
  • Place orders on Sage as needed and liaise with supplier's chase invoices and keep accruals to a minimum.
  • Input daily productivity hours.
  • Management and processing of all 3rd party costs and challenging and demonstrating costsaving measures against this where possible.

Skills/Knowledge:


  • Intermediate IT Skills, specifically Excel, Word, Outlook, Teams, and experience of using other specialist inhouse programmes.
  • Previous administration experience within the Automotive industry.
  • Full UK Driver' license.
Contact Amy at Recra on

for more information.
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