Womens Health Outpatient Supervisor - Basildon, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust
Mid and South Essex NHS Foundation Trust
Verified Company
Basildon, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for an enthusiastic and flexible Band 3 administrator/supervisor to join our busy Women Health Outpatients Department.

The role will involve an extensive range of administration tasks to meet the needs of the unit.

You must be able to work independently and also collaboratively with key persons and departments with the aim to provide excellent service at all times.

An attitude of calmness and organisation is essential to the role.

The position in based in Basildon Hospital covering Gynaecology, Antenatal and Maternity clinics. There is an onsite, office based role only.

This an exciting opportunity to join our women's health care unit here at Basildon Hospital.

Our unit is a fast paced, ever dynamic environment with a very supportive and friendly members of the multidisciplinary team.


Working here will be challenging but at the same time rewarding as you get to establish relationships and camaraderie with different health professionals and at the same time patients and visitors.

You will be provided necessary training required for your role.


You will work as a member of the multi-disciplinary team and will be responsible for providing high quality clerical and administrative service to Women's Health Unit.

The post holder will provide professional reception service to all visitors to Women's Health Unit.

You will supervise and support a team of 6 administrators, midwives, matrons and the junior service manager.


Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.


We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.


From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.

Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.


We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.


  • Cover the reception area and welcome all patients and visitors to the ward and respond to enquiries as they arise both in person and over the phone.
  • To maintain good communication and relationships with patients, midwives, administrators and all members of the multidisciplinary team (MDT).
  • To answer incoming telephone calls from patients transferring the call to the relevant department or dealing with query and supporting the patients.
  • Ensure that the all outcomes and maternity medway is up to date and correct at the times
  • Attend relevant meetings as directed by junior service manager or midwives
  • To engage with and support all women's health outpatients administrator, consultants, midwives, patients and junior service manager to ensure the smooth running of the unit.
  • To be familiar with aspects of a clinical
eception environment, to include fire exit points,emergency telephones and location of equipment and stores.

  • Ensure the outpatients area is kept clean and tidy
  • To deal with the registration and documentation of patients admitted to the clinic
  • Close, create, update and move clinics
Further details can be found on the attached job description and personal specification.
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