Retail Sales Advisor - London, United Kingdom - BB Cash

Description

We're thrilled to announce an exciting opportunity for a Retail Sales Advisor to join our dynamic team at our Russell Square location.

This is a full-time position with various hours available, offering up to 37.5 hours per week.

As part of our team, you'll need to be flexible with your schedule, including weekend work on rotation and occasional overtime to cover holidays.

Key Responsibilities:

• Handle foreign exchange and currency transactions for our valued customers.
• Drive store revenue through effective upselling and crossselling techniques.
• Process debit/credit card payments and handle cash transactions accurately.
• Ensure compliance with operational regulations, including training, complaints handling, and data protection.
• Assist with inventory management and provide office support.
• Maintain meticulous records of transactions using databases and spreadsheets.
• Handle incoming customer calls and inquiries, building strong client relationships.
• Contribute ideas to enhance current business processes.

Desired Skills:

• Eagerness to learn and adapt.
• Strong team player with excellent communication skills.
• Confident and proactive with a positive attitude.
• Detailoriented and numerically accurate.

Qualifications and Experience Required:

• GCSE (or equivalent) in English and Maths.
• Demonstrable excellent customer service experience, particularly in cash handling environments.
• Experience working with foreign currencies is preferred.
• Superior customer service skills with a keen eye for detail.
• Comfortable communicating effectively within the team and with external customers and suppliers.
• Flexible and proactive approach to work.

Experience:
Cash handling: 1 year (preferred)

Previous experience in a money exchange/bureau de change or similar business preferred but not essential.


Work Remotely:
No


Job Types:
Full-time, Part-time


Schedule:
Monday to Sunday


Wage:
£14 p/h


Closing Date: 20/05/2024


Job Types:
Full-time, Part-time
, Permanent


Work Location:
In person

Application deadline: 01/05/2024