Warehouse Team Leader - Yeovil, United Kingdom - Hillcroft Surgery Supplies Ltd

Hillcroft Surgery Supplies Ltd

Verified Company

Yeovil, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hillcroft Surgery Supplies Ltd is a family-owned business in Yeovil that supplies medical consumables and equipment to doctor's surgeries and health centres across the UK.

We pride ourselves on our customer service and believe that this extends to how our warehouse is run and managed to ensure that our customers receive their orders in a timely manner.

Our mission as a company is to care for those who care, ensuring that they have a stress-free experience while working with us.

As one of the main touchpoints with our customers, the parcels that go out through our warehouse need to exemplify this mission so attention to detail is key.

Every day we aim to make doing business with us easy, to drive continuous innovation, to focus on the customer and to support those who care.

Therefore, a well organised warehouse team is paramount to ensure that every interaction with our customers leave them feeling helped, stress-free and supported.

At Hillcroft we always go the extra mile

Reporting directly to Warehouse Manager

We are looking for a dedicated member of the team to join the management team in the day to day running of the warehouse where work and customer focus becomes priority.

Overall Purpose of the Role:

Alongside the Warehouse Manager, will be responsible for the operation of the Warehouse function and will support the Management Team with the daytoday operation of the warehouse
Responsible for the daytoday workload of Warehouse Operatives, ensuring an efficient warehouse operation to ensure business targets are met
Alongside the Warehouse Manager will provide line management support to the team, coordinating daily workloads to ensure that the team meets production targets, KPIs and quality standards, monitoring any issues throughout the day
Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering the Hillcroft culture of working safely
Work under general supervision, reviewed by the Warehouse Manager. Be able to contribute to company business decisions that have an impact on the function and the success of the team

Key Responsibilities:

General and task management
Assist in running an efficient warehouse operation, ensuring that operational and customer demands are met
Train new Warehouse Operatives within their area of responsibility
Ensure that stock movements are recorded accurately
Support the organisation and participation in stock takes at regular intervals
Ensure that Orderwise (WMS) is kept accurate and up to date
Identify any systems improvements and make recommendations for change
Where possible, resolve any issues or problems which occur in the warehouse and where appropriate elevate the issue to a more senior level
Report statistics as and when required
Review ways to reduce waste
Assist in planning future capacity requirements
Ensure that health and safety meet the required standards and help carry out risk assessments
Ensure that all lifting and maneuvering of products and materials is carried out in accordance with manual handling procedures
Ensure that manual handling equipment is well maintained and fit for purpose
Maintain high standards of security and stock accuracy in the warehouse
Ensure staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment
Ensure a clean and tidy working environment to aid operational efficiency

People Management:

Manage time and attendance for Warehouse Operatives and support the Warehouse Manager with people issues
Communicate with staff on a regular basis to make them aware of priorities, targets and operational requirements
Support with recruitment and staff training as well as monitoring performance, progressing where necessary to ensure targets are met
Report progress updates, key achievements, and any concerns to the Warehouse Manager

Self-Management:

Comply with the Health, Safety and Environmental Policies
Be assertive, resilient, and welcome to change
Engages interest / participation of others and has a collaborative approach to working with others
Proactively contributes to the team and is actively committed to the team's development
Is selfaware and optimistic with a positive attitude
Shows moral courage, openness, and honesty in all dealings

Skills and Attributes:

Supervisory and Team Leader skills with the ability to motivate, develop and supervise others
Good communication and interpersonal skills
Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems
Analytical and numerical
Has a good understanding of customer deliverables and the impact of failure / cost of poor quality
Good planning skills and can meet targets and deadlines
Excellent attention to detail

Qualifications and Experience Levels: