Academic Administrator - London, United Kingdom - London School of Science and Technology (LSST)

Tom O´Connor

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Tom O´Connor

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Description

At the London School of Science & Technology (LSST), we strive to profoundly impact the way people and organisations contribute to the world.

We are a leading provider of Higher Education within the UK, with over
6000 students across
5 campuses (in
London, Luton and Birmingham) and partnerships with the University of West London, De Montford University and Buckinghamshire New University.


Job purpose:

The Academic Administrator provides administrative support to seniors (especially to L&T and the CEO). Manage enquiries from different school departments. Work with seniors, other bodies and task/project groups, assist with recruitment (if needed), or alumni relations and marketing activities.


Key Responsibilities (Not limited too):


  • Ensuring that seniors receive timely and accurate information.
  • To provide a comprehensive administrative service to permanent senior staff and their groups.
  • Supporting, assisting and overseeing the additional academic/nonacademic projects within the school/college.
  • Preparing correspondence, reports, papers, and slides, arranging room bookings, and assisting with other school/college events.
  • To receive and respond to visitors and telephone callers in a customerfocused and responsive manner, dealing with the majority of callers and referring to others as necessary.
  • To manage and maintain office systems and procedures e.g. electronic and paper filing.
  • To manage travel arrangements (if needed) for nominated staff and their groups, both in the UK and abroad.
  • To place online orders to outside suppliers.
  • To use initiative to develop administrative procedures which respond to the needs of the department and its staff.
  • To assist with any adhoc or planned projects as instructed by the seniors.
  • Assists with training and overseeing any tasks/projects for the academic department.
  • Assists with administrative support to a team of seniors and the CEO.
  • Deal with queries and complaints procedures
  • Use information systems and prepare reports and statistics for both internal and external use.
  • Collaborate with other administrative staff.
  • Organise and facilitate a variety of educational or social activities.
  • To develop good working relationships and maintain good communication with other support staff colleagues, and other departments and services within the School/College.
  • To work flexibly as a member of a team providing the full range of administrative support to senior academics.
  • To take responsibility for your own professional training and development.

Skills and abilities:


  • Excellent written and verbal communication skills.
  • Ability to work well under pressure, prioritise workload and show initiative.
  • Ability to perform routine and nonroutine tasks effectively and in a timely manner.
  • Excellent IT skills, including Microsoft Teams, Word, Excel, PowerPoint, Access, and Outlook.
  • Excellent interpersonal skills and ability to deal with confidential matters with complete discretion.
  • Ability to work independently and as a member of a team.
  • Ability to work well under pressure with mínimal supervision, to multitask, to prioritise workflow independently, to work to deadlines and show initiative.
  • Ability to develop good working relationships with external third parties and others.
  • Ability to work flexibly, particularly when deadlines need to be met e.g. to meet deadlines and when organising large meetings.
  • Ability to pay close attention to detail.

Qualifications/experience required:


  • Minimum to degree level.
  • Experience in a similar role in a school, college or university setting.
  • Strong organisational, interpersonal, and communication skills.
  • Familiarity with academic policies and regulations.
  • Experience working with students, campuses, and staff in an educational setting.
  • Ability to work independently and as part of a team.
  • Attention to detail to avoid mistakes.
  • The ability to cope with a heavy workload and frequent interruptions.
  • The ability to deal positively with change.

Job Types:
Full-time, Permanent


Schedule:

  • Monday to Friday

Work Location:
In person

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