Customer Service Administrator - Billingshurst, United Kingdom - Clarion Communication Systems Ltd

Clarion Communication Systems Ltd
Clarion Communication Systems Ltd
Verified Company
Billingshurst, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Due to current growth in our business we are looking for a Customer Service Administrator to join our team to support our expansion.


Company Description:


Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, Clarion is a collaborating company of Codeo group, major European actor in the circular economy, specialized for professional IT device reuse.

We offer a comprehensive range of remanufactured Technology equipment to both business and end users worldwide. Our high quality, cost-effective product range is receiving increasing take-up from both Private and Public Sectors.


Main duties:


  • Providing administrative assistance to Account Managers
  • Deal with incoming telephone enquiries, transferring to the correct parties, taking accurate messages
  • General administration duties such as processing sales orders and preparing invoices
  • Arranging couriers, sending tracking numbers, dealing with courier mixups, sending invoices
  • After sales ad hoc customer calls
  • After sales service responding to customer nontechnical enquiries and complaints
  • Maintaining supplies of stationery and equipment
  • Ad hoc data entry
  • Handling customer service on ecommerce platforms (messages, calls, invoices, returns)

Skills/Experience required:


  • Excellent administration, organisation and time management skills
  • Excellent communication and interpersonal skills within a team
  • Strong IT skills and knowledge of Microsoft Office (Excel, Outlook)
  • Proactive and confident in communicating with customers, suppliers, and internally
  • Comfortable with prioritising and multitasking under pressure and to very short deadlines
  • Small team attitude: Flexible, adaptable, and dependable, with a strong sense of professionalism and dedication
  • Valid passport
  • Education: A-Levels or equivalent

Salary:


  • Basic salary £24k p/annum
  • Performance related bonus

Hours:
Monday to Friday 8am to 5pm with 1 hour lunch


Job Types:
Full-time, Permanent


Salary:

From £24,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location:
In person


Reference ID:

WO
More jobs from Clarion Communication Systems Ltd
See all jobs of Clarion Communication Systems Ltd