Customer Support Coordinator - Cardiff, United Kingdom - John Ross Associates

John Ross Associates

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Support Coordinator / Implementation Specialist

John Ross Associates have partnered with a globally recognised, market leading organisation within the benefit, health & well-being sector to assist with the recruitment of an Implementation Specialist & Client Support Coordinator in the South Wales area.

Customer Support Coordinator / Implementation Specialist
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You must have a full UK Licence & Transport:

Salary
£20,000
£23,000 DOE:

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Ongoing Development, Courses and Professional Training to ISO Standards:

Office Based in Cardiff
Mon-Fri:

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Potential for Flexible/Hybrid Working after Training/Probationary Period:

Pension, Benefits Portal & Perks, Laptop and Expenses:

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Transparent Progression and Realistic Career Incentives:

Ability to Bring your Own Ideas & Initiative:

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The opportunity to join and carve a career with a personable, motivated and professional team.
We are looking for a customer focused, highly motivated individual to join our clients Customer Experience Implementation Team.

The Implementation Specialist is responsible for assisting customers with the design and implementation of their 360-recognitionsolution working closely with internal departments to ensure a smooth launch and delivery.

Customer Support Coordinator / Implementation Specialist

Bachelor's Degree preferred
1 2 years professional customer service experience
Exceptional customer service skills
Strong desire and ability to learn and effectively use new software, adapting quickly to ever evolving software programs
Experience with PowerPoint, and other programs on the Microsoft Office platform
Presentation experience
Excellent professional written/verbal communication skills
Ability to multitask, prioritise and manage time effectively
Solid problemsolving skills
High degree of attention to detail and organisational skills
Positive attitude

Customer Support Coordinator / Implementation Specialist
**Application