Sales Advisor Representative - Leicester, United Kingdom - Recra Consulting
Description
Sales Advisor Representative - Full time Permanent - immediate start.
Recra is looking for an enthusiastic Sales Advisor Representative to contribute in generating sales for a leading electrical appliance specialist in the Leicester area.
Position:
Sales Representative - immediate start - permanent.
Overview:
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
- Answering queries (Calls) from potential or existing customers and informing them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Go the "extra mile" to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Requirements:
- Proven experience as a telesales representative or in other sales/customer service roles.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cooltempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Hours:
Mon-Fri every 4 weeks you'll work a Saturday and Sunday with two mid-week days rest.
Salary:
£18,500 (+OTE of up to £40k+ total annual income).
Please contact the team at Recra for more information.
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