Administrator - Enfield, United Kingdom - Barnet and Chase Farm Hospitals
Description
Main duties of the job:
An opportunity has arisen for a part time Clinical Pathway Navigator to join the General and Colorectal Surgery department. Focusing on RTT recovery and sustainability.
We are looking for a positive and motivated person with an eye for detail to join our team.
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interacting with staff at all levels
- Previous administrative and organisational experience
- Experience of managing and prioritising own workload and working to deadlines
- Experience of dealing with nonroutine and complex problems
Working for our organisation:
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.
Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.
Detailed job description and main responsibilities:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification:
Royal Free World Class Values:
Essential criteria:
- Demonstrable ability to meet the Trust Values
Education and professional qualifications:
Essential criteria:
- RSA 2 or RSA 3 word processing/typing or equivalent experience
- Knowledge of medical terminology
- English and Maths at GCSE level or equivalent
Desirable criteria:
- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
Experience:
Essential criteria:
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with nonroutine and complex problems
Desirable criteria:
- Experience of managing and prioritising own workload and working to deadlines
Skills and aptitudes:
Essential criteria:
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Knowledge of Cerner
- Ability to use databases
Desirable criteria:
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
Personal qualities and attributes:
Essential criteria:
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forwardthinking, quick problem solving attitude
Others:
Essential criteria:
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability good time keeping
Desirable criteria:
- Ability to work flexibly to accommodate peaks and troughs of activity
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
-
AT
- Apprenticeship Training
EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK
Please Note:
We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold
:
-
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses
electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and th
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