Customer Experience Officer - Walsall, United Kingdom - Walsall College
Description
We are looking for an enthusiastic and personable individual who will join our Customer Experience Team who are responsible for the admissions process from website to enrolment.
Your main responsibility will be to monitor, manage and update all internal admissions portals including UCAS, ensuring a quality service to potential students and to help deliver increased enrolments.
For full specification requirements please refer to the job description.
In return, we offer
- Competitive salaries.
- Up to 29 days annual leave with generous additional closure days.
- Enrolment into the West Midlands Pension Fund with generous employer contributions.
- Outstanding staff training and team building programme.
- ZEST is the College's Health & Wellbeing initiative for our staff.
- Staff incentive schemes including Ride to Work scheme and 'Best of Walsall' discounts.
- Simply Health care scheme.
- Employee Assistance Programme.
- Reward and recognition scheme.
- State of the art campuses with the latest industry facilities, including our Graduate Salon of Hair and Beauty and on site Little Professors' Nursery.
- Access to 'The Hub' offering a Gym, Spa & Sports Clinic and The Littleton Restaurant.
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