Process Improvement Associate Market Ops Digital - London, United Kingdom - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The roles & responsibilities of the

Intelligent Automation Business Analyst and Developer

are as follows:

Identifying the manual touchpoints across operations
Establishing the root cause and the reason for the manual touchpoints to exist
Collaborating with the technology and transformation partner to agree upon the strategic solution
Developing the appropriate tactical solution and its place in the operations workflow
Selecting the best digital tool available to solve for this, such as, UiPath, Alteryx, Xceptor, Robotics
Constructing the solution with these tools
Creating and ensuring the right controls and governance are in place around these solutions
Recognising disruptive technologies available in the market to help shape the future of our operations

Qualifications

Essential Skills:

Strategic mindset: Capacity to look at things with a broader perspective, understanding the direction that the business and markets are headed and align that with the smallest of the processes being performed in the operations.
Intelligent Automation Experience: An understanding of existing Intelligent Automation tools both within the firm and externally that can be leveraged to drive Innovation. Experience in tools such as Alteryx, Xceptor, Qlikview, Tableau, UIPath, Python, Data Science Tools etc are a definite plus.
Analytical Skills: Examine large data sets and processes and draw out trends, patterns and behaviours
Stakeholder Management: Excellent network management skills required to maintain a fruitful relationship with multiple stakeholders at all levels from the most senior to the most junior member
Influencing skills: Drive the decision making with the key stakeholders to meet the strategic objectives
Independence: motivated to work independently with a clear set of objectives and mínimal need for supervision
Collaboration Mindset: Facilitating a collaborative approach from both senior and midlevel management stakeholders across a large organisation to get agreement on direction and approach of Innovation
Communication skills: Should have excellent written and oral communication skills. Being able to explain complex ideas and stories in simple terms
Project management: Bringing some project management experience will be preferential as it will help establish key milestones and aid communication of successes and issues faced along the way.

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.